Your One Traveller Tour Managers
Your Tour Manager is the friendly and welcoming face of One Traveller during your holiday. They will be your companion during your trip, staying at the same hotels and dining with you. They will greet you at the airport, assist you with check-in and remain a friend to the group throughout.
Our Director was a Tour Manager himself before starting One Traveller, so knows the difference that the right person can make to a holiday. Each one is therefore carefully selected for their first-rate organisational skills, travel knowledge and – most crucially, their caring, sensitive attitude and ability to make people feel instantly at ease. They are the glue that brings a group together, ensuring that each person gets the most out of the experience and that nobody feels left out.
We are very proud of our Tour Managers and their impact upon our guests’ holiday experiences cannot be underestimated. Several of our guests book their repeat holidays just by knowing who their Tour Manager will be.
Our Tour Managers are all excited and raring to go.
Alison Bisset
With many years of experience leading tours across the globe, Alison is highly regarded by One Traveller guests. She regularly manages holidays to Italy, China, Sri Lanka, Vietnam, and Cambodia, and has also led tours to numerous other destinations worldwide and throughout the UK. Should you have any queries, rest assured that Alison will be there to support you. She understands that travelling alone can feel daunting, especially if this is your first time.
Richard Lord
An experienced professional, Richard has worked for many years as a Tour Manager and specialises in leading holidays for single travellers. Fluent in Italian, he has extensive experience in Italy and enjoys uncovering hidden gems to share with guests. Should you have any queries, Richard is always on hand, understanding that travelling alone can feel daunting, especially for first-time travellers. Richard has led One Traveller holidays to a variety of destinations, including Italy, China, Thailand, Sri Lanka, Canada, America, Japan, New Zealand, Stockholm, Vietnam, Cambodia and Costa Rica.
Serena Saffouri
With considerable world-wide experience in organising VIP hospitality events and travel itineraries for well-known sports teams and large companies, a holiday with Serena is sure to feature more than a little superstar treatment for you and your fellow travellers. Serena’s expertise has taken her around the world, particularly on the Formula 1 and professional golfing circuits, giving her a unique insight into each country and its particular customs.
Lisa Chadwick
With over 30 years of experience in travel, including overseas representation and leading tours, Lisa feels fortunate to explore new cultures and destinations. She is well-travelled and particularly enjoys river and train journeys. Lisa loves getting to know the people she travels with and is dedicated to showcasing the best of every destination One Traveller guests visit. Understanding that holidaying alone can feel daunting, she goes out of her way to ensure every member of her party feels included, supported, and welcome.
Steven Taylor
Steven brings twelve years of experience as a Tour Manager and a background in hospitality, having worked in some of the world’s most luxurious hotels and cruise ships. His passion for sharing his knowledge and experiences with fellow travellers has guided his career in tour management. Steven has led holidays across the globe, from the Caribbean to Japan, Europe, and Australasia, and has indulged his love of all things nautical by leading cruises along European waterways and across the world’s oceans, creating memorable experiences for every guest.
Nickie Cowen
A highly experienced Tour Manager, Nickie has a passion for travel and a talent for uncovering hidden gems, particularly in Italy and Spain, where she lived for many years. Fluent in Italian, French, and Spanish, she specialises in leading tours for single travellers and ensures everyone feels included and welcome, understanding that travelling alone for the first time can be daunting. A familiar face at travel shows, Nickie combines her expertise with a love of music, tap dancing, and the occasional round of golf.
Charles Darkin
With many years of experience as a Tour Manager, Charles is also one of the founding members of the One Traveller family. Half Czech and a qualified local guide, he has lived in Prague for over 10 years and takes great pride in showcasing his beautiful home city. Throughout your holiday, he will be on hand to offer advice and provide friendly company. Should you have any queries, rest assured that Charles will be there to support you. He understands that travelling alone can sometimes feel daunting, particularly if this is your first time.
Roberto Vultaggio
Born in North Africa to Italian and French parents, Roberto grew up immersed in different languages and cultures, making travel a natural part of his life. He has lived in Tunisia, France, Lebanon, Italy, Britain, The Netherlands, Denmark, and Oman. Fluent in Italian, French, English, Spanish, and Dutch, with a good knowledge of Arabic, Roberto is passionate about travel and looks forward to sharing his experiences and enthusiasm with guests on his holidays.
Annemarie Huigen
An experienced self-employed Tour Manager and Cruise Director, Annemarie specialises in over-50s travel across Europe, the USA, and Asia. Since 2015, she has worked with Saga Holidays, River Cruise Line, Riviera Travel, and other leading operators, ensuring smooth and enjoyable journeys for her guests. With a background in charity, retail, and hospitality management, she brings excellent organisational skills and a people-first approach to every tour.
Jan Lumley
Jan has many years of experience as a Tour Manager and a special fondness for Italy, particularly the Italian Lakes, which she is passionate about. She has an excellent understanding of the language, local people, and customs. Jan loves to travel and delights in sharing hidden gems with guests—those little places they might never discover on their own. Should you have any queries, you can be assured that Jan will be there to support you. She understands that travelling alone can feel daunting, especially for first-time travellers.
Jill Kogler
British-born, Jill lived in Austria for over twenty years, where she worked as a Tour Manager. She now resides near Kitzbühel in the Austrian Tyrol, is a fluent German speaker (with an Austrian dialect), and is passionate about the region. Jill frequently visits her daughter in Tuscany, where she has also mastered Italian. Should you have any queries, you can be assured that Jill will be there to support you. She understands that travelling alone can feel daunting, especially if this is your first time.
Johnathan Clarke
Based in Tuscany, Jonathan has many years of experience as a Tour Manager. He has extensive experience working with solo travellers, particularly in Italy, and speaks Italian fluently. Jonathan loves to travel and delights in sharing hidden gems with guests—places they might not otherwise discover. He has also led One Traveller holidays to Vietnam and Cambodia, China, Sri Lanka, and India. Jonathan understands that travelling alone can feel daunting, especially if this is your first time, and is always on hand to provide support and guidance.
Mark Goodwin
Born and raised in South Wales, Mark has travelled extensively throughout Europe, North Africa, the Middle East, the USA, Australia, New Zealand, and much of Asia. A keen classical music and opera enthusiast with a love of history, he enjoys meeting new people and believes every tour should create lasting memories for all. Known for his attention to detail, Mark ensures every guest feels included and part of the One Traveller family, making each holiday a truly enjoyable experience.
Mary Harvey
Mary began her career in the travel trade organizing overseas conferences and events, but 25 years ago she realised her true passion was working directly with people rather than commerce. Since then, she has never looked back. Mary loves her role—especially helping guests who start as strangers feel safe and at ease, enjoy each other’s company, have fun, share wonderful experiences, and leave their holidays with new friends and happy memories.
Simon Watling
Simon brings a wealth of travel experience to the One Traveller family, shaped by both his personal and professional life. Born in Singapore and raised in Germany, his multicultural background has supported a 30-year career in the travel industry. Passionate about more than just sightseeing, Simon is deeply interested in the cultures and people of the places he explores, and his enthusiasm is infectious. He enjoys sharing his insights and stories with fellow travellers, ensuring every holiday is enriched with memorable experiences.
Mandy Angus
Born in West Yorkshire, Mandy spent many years living in Spain and working in tourism before returning to the UK to explore a career in Financial Services. Despite this change, her love of travel never faded. For the past 14 years, Mandy has led adventures across Europe, the Far East, the Middle East, Asia, and America. She has also discovered hidden gems such as Madagascar, Swaziland, and Ethiopia, trekking through deserts, exploring vibrant cities, and marveling at stunning lakes and mountains.