Your One Traveller Tour Managers
Your Tour Manager is the friendly and welcoming face of One Traveller during your holiday. They will be your companion during your trip, staying at the same hotels and dining with you. They will greet you at the airport, assist you with check-in and remain a friend to the group throughout.
Our Director was a Tour Manager himself before starting One Traveller, so knows the difference that the right person can make to a holiday. Each one is therefore carefully selected for their first-rate organisational skills, travel knowledge and – most crucially, their caring, sensitive attitude and ability to make people feel instantly at ease. They are the glue that brings a group together, ensuring that each person gets the most out of the experience and that nobody feels left out.
We are very proud of our Tour Managers and their impact upon our guests’ holiday experiences cannot be underestimated. Several of our guests book their repeat holidays just by knowing who their Tour Manager will be.
Our Tour Managers are all excited and raring to go.
Alison Bisset
Your Tour Manager will be Alison Bisset. With many years of experience leading tours across the globe, Alison is highly regarded by One Traveller guests. She regularly manages holidays to Italy, China, Sri Lanka, Vietnam, and Cambodia, and has also led tours to numerous other destinations worldwide and throughout the UK. Should you have any queries, rest assured that Alison will be there to support you. She understands that travelling alone can feel daunting, especially if this is your first time.
Richard Lord
Your Tour Manager will be Richard Lord. An experienced professional, Richard has worked for many years as a Tour Manager and specialises in leading holidays for single travellers. Fluent in Italian, he has extensive experience in Italy and enjoys uncovering hidden gems to share with guests. Should you have any queries, Richard is always on hand, understanding that travelling alone can feel daunting, especially for first-time travellers. Richard has led One Traveller holidays to a variety of destinations, including Italy, China, Thailand, Sri Lanka, Canada, America, Japan, New Zealand, Stockholm, Vietnam, Cambodia and Costa Rica.
Serena Saffouri
Your Tour Manager will be Serena Saffouri. With extensive experience organising VIP events and travel for top sports teams and corporations, Serena brings a touch of superstar treatment to every holiday. Her expertise in Formula 1 and professional golf circuits provides unique insights into each destination. Serena’s passion for travel, exceptional organisational skills, and deep knowledge ensure unforgettable experiences. She takes pride in helping guests move from initial apprehension to excitement for their next adventure, delivering fun, informative, and friendly tours every time.
Teresa (Teri) Savage-Hirst
Your Tour Manager will be Teresa Savage-Hirst. Teresa has worked in Travel and Tourism for over 40 years, exploring everything the world has to offer. She is passionate about sharing her experiences with others and inspiring people to believe they can achieve all they aspire to in life. Teresa loves discovering new cultures, religions, and ways of life, embracing the rich history and diversity the world provides. Travel is truly in her blood, and she hopes everyone can share in the passion she has for the career she has chosen.
Steven Taylor
Your Tour Manager will be Steven Taylor. Steven brings twelve years of experience as a Tour Manager and a background in hospitality, having worked in some of the world’s most luxurious hotels and cruise ships. His passion for sharing his knowledge and experiences with fellow travellers has guided his career in tour management. Steven has led holidays across the globe, from the Caribbean to Japan, Europe, and Australasia, and has indulged his love of all things nautical by leading cruises along European waterways and across the world’s oceans, creating memorable experiences for every guest.
Nickie Cowen
Your Tour Manager will be Nickie Cowen. A highly experienced Tour Manager, Nickie has a passion for travel and a talent for uncovering hidden gems, particularly in Italy and Spain, where she lived for many years. Fluent in Italian, French, and Spanish, she specialises in leading tours for single travellers and ensures everyone feels included and welcome, understanding that travelling alone for the first time can be daunting. A familiar face at travel shows, Nickie combines her expertise with a love of music, salsa dancing, and the occasional round of golf.
Charles Darkin
Your Tour Manager will be Charles Darkin. With many years of experience as a Tour Manager, Charles is also one of the founding members of the One Traveller family. Half Czech and a qualified local guide, he has lived in Prague for over 10 years and takes great pride in showcasing his beautiful home city. In addition to Prague, Charles has also led One Traveller holidays to Lake Bled and Hungary. Throughout your holiday, he will be on hand to offer advice and provide friendly company. Should you have any queries, rest assured that Charles will be there to support you. He understands that travelling alone can sometimes feel daunting, particularly if this is your first time.
Roberto Vultaggio
Your Tour Manager will be Roberto Vultaggio. Born in North Africa to Italian and French parents, Roberto grew up immersed in different languages and cultures, making travel a natural part of his life. He has lived in Tunisia, France, Lebanon, Italy, Britain, The Netherlands, Denmark, and Oman. Fluent in Italian, French, English, Spanish, and Dutch, with a good knowledge of Arabic, Roberto is passionate about travel and looks forward to sharing his experiences and enthusiasm with guests on his holidays.
Annemarie Huigen
Your Tour Manager will be Annemarie Huigen. An experienced self-employed Tour Manager and Cruise Director, Annemarie specialises in over-50s travel across Europe, the USA, and Asia. Since 2015, she has worked with Saga Holidays, River Cruise Line, Riviera Travel, and other leading operators, ensuring smooth and enjoyable journeys for her guests. With a background in charity, retail, and hospitality management, she brings excellent organisational skills and a people-first approach to every tour. Outside of work, Annemarie enjoys volunteering, fundraising, cycling (but not in Lycra!), and showcasing her classic car at events. She is passionate about creating memorable travel experiences and is always open to learning something new along the way.
Jan Lumley
Your Tour Manager will be Jan Lumley. Jan has many years of experience as a Tour Manager and a special fondness for Italy, particularly the Italian Lakes, which she is passionate about. She has an excellent understanding of the language, local people, and customs. Jan loves to travel and delights in sharing hidden gems with guests—those little places they might never discover on their own. Should you have any queries, you can be assured that Jan will be there to support you. She understands that travelling alone can feel daunting, especially for first-time travellers.
Jill Kogler
Your Tour Manager will be Jill Kogler. British-born, Jill lived in Austria for over twenty years, where she worked as a Tour Manager. She now resides near Kitzbühel in the Austrian Tyrol, is a fluent German speaker (with an Austrian dialect), and is passionate about the region. Jill frequently visits her daughter in Tuscany, where she has also mastered Italian. She has led One Traveller holidays to Lake Bled, Lake Garda, Tuscany, Barcelona, and many locations in Austria. Should you have any queries, you can be assured that Jill will be there to support you. She understands that travelling alone can feel daunting, especially if this is your first time.
Jonathan Clarke
Your Tour Manager will be Jonathan Clarke. Based in Tuscany, Jonathan has many years of experience as a Tour Manager. He has extensive experience working with solo travellers, particularly in Italy, and speaks Italian fluently. Jonathan loves to travel and delights in sharing hidden gems with guests—places they might not otherwise discover. He has also led One Traveller holidays to Vietnam and Cambodia, China, Sri Lanka, and India. Jonathan understands that travelling alone can feel daunting, especially if this is your first time, and is always on hand to provide support and guidance.
Mark Goodwin
Your Tour Manager will be Mark Goodwin. Born and raised in South Wales, Mark has travelled extensively throughout Europe, North Africa, the Middle East, the USA, Australia, New Zealand, and much of Asia. A keen classical music and opera enthusiast with a love of history, he enjoys meeting new people and believes every tour should create lasting memories for all. Known for his attention to detail, Mark ensures every guest feels included and part of the One Traveller family, making each holiday a truly enjoyable experience.
Sarah B
Your Tour Manager will be Sarah B. A trusted and experienced Tour Manager, Sarah has been exploring the world since her teenage years, visiting more than seventy countries. She has lived and worked abroad for over two decades in Italy, Germany, and Spain, immersing herself in different cultures and developing strong language skills that help her connect with people everywhere she goes. With her extensive experience, excellent organisational skills, and genuine passion for travel, Sarah ensures every guest enjoys a smooth, relaxing, and memorable holiday.
Simon Whatling
Your Tour Manager will be Simon Whatling. Simon brings a wealth of travel experience to the One Traveller family, shaped by both his personal and professional life. Born in Singapore and raised in Germany, his multicultural background has supported a 30-year career in the travel industry. Passionate about more than just sightseeing, Simon is deeply interested in the cultures and people of the places he explores, and his enthusiasm is infectious. He enjoys sharing his insights and stories with fellow travellers, ensuring every holiday is enriched with memorable experiences.
Tom Middleton
Your Tour Manager will be Tom Middleton. British-born, Tom has been living in Austria since 2017 and works as a snowboard and ski instructor during the winter months. He has guided tours across Ireland, Europe, and Canada, and has also lived and worked in Canada and New Zealand. A keen surfer, snowboarder, and hiker, Tom loves exploring new destinations and sharing his experiences with guests, ensuring every journey is enjoyable, engaging, and memorable.
Carole McKenna
Your Tour Manager will be Carole McKenna; she has been working as a One Traveller Tour Manager for many years and is very popular with our guests. Some guests even book holidays based on where Carole will be working! Carole is fluent in German and has a passion for all countries where she works for One Traveller, which have included Austria, Switzerland, Poland, Croatia, Malta, Morocco, Egypt, Oman, India, Sri Lanka, and China, as well as many of our UK holidays. If you have any queries at all, rest assured that Carole is there for you; she understands that travelling alone can be a daunting experience, particularly if this is your first time.
David Crawford
Your Tour Manager will be David Crawford. A long-standing member of the One Traveller team, David brings over 35 years of experience across the Spanish and German-speaking worlds, as well as numerous destinations worldwide. Highly regarded and trusted by guests, he combines exceptional language skills with extensive travel experience to create enriching and memorable journeys. His meticulous attention to detail ensures you can fully enjoy destinations such as Costa Rica, South America, Kerala, Krakow, or the Basque Country. David’s dedication, commitment, and passion for travel consistently help deliver an outstanding holiday experience.
Diane Bullamore
Diane has over 10 years’ experience of working in the travel industry; in resorts, on river and cruise ships, and as a Tour Manager. She has worked in resorts in Spain, Portugal, Greece and Italy and has also travelled extensively as a tourist. As well as working in travel, she has worked in the fields of Education and Film & TV Production. Working as a Tour Manager allows her to combine her love of travel and people and she enjoys helping guests to make the most of their holiday by ensuring it runs smoothly; enabling them to make the most of their time away and for them to feel that they are in safe hands. It’s very rewarding when guests say how much they have enjoyed their tour. When not travelling, Diane is a keen musician and painting enthusiast.
Jeremy (Jez) Luton
Your Tour Manager will be Jez Luton. Jez spent many years in the music industry as a professional guitarist, singer, and entertainer before deciding to teach music in schools. After almost ten years of teaching, Jez sought a new challenge and was fortunate enough to secure a position as a Tour Manager. This role utilised his passion for travel and people skills as well his organisational abilities. Jez particularly enjoyed working with groups of solo travellers which led him to become aware of One Traveller. This is a role Jez truly cherishes, he says “I get to make my guests happy by simply doing my job, and I am blessed to be able to provide them with experiences and memories that they can cherish; what job is better than that!”.
Marcela Luton
Your Tour Manager will be Marcela Barbat (Luton) and with over nine years of experience as a Tour Manager and Assistant Cruise Director, Marcela has had the privilege of working across both river cruising and land tours. Marcela is passionate about delivering exceptional guest experiences and takes pride in bringing adaptability, professionalism, and a commitment to excellence to every journey she leads. When Marcela is not travelling for work, she loves exploring the world on her own adventures, relaxing with a good book, and spending time in her garden reconnecting with nature.
Alexsandra (Sandra) Lena Johnson
Your Tour Manager will be Sandra Lena Johnson. With many years of experience as a Tour Manager, Sandra has led holidays to destinations including Italy, Switzerland, Norway, Austria, Latvia, and the UK. She has a genuine passion for travel and delights in sharing it with guests. Should you have any queries, Sandra is always on hand to assist, understanding that travelling alone can feel daunting, particularly for first-time solo travellers.