Your One Traveller Tour Managers

Your Tour Manager is the friendly and welcoming face of One Traveller during your holiday. They will be your companion during your trip, staying at the same hotels and dining with you. They will greet you at the airport, assist you with check-in and remain a friend to the group throughout.

Our Director was a Tour Manager himself before starting One Traveller, so knows the difference that the right person can make to a holiday. Each one is therefore carefully selected for their first-rate organisational skills, travel knowledge and – most crucially, their caring, sensitive attitude and ability to make people feel instantly at ease. They are the glue that brings a group together, ensuring that each person gets the most out of the experience and that nobody feels left out.

We are very proud of our Tour Managers and their impact upon our guests’ holiday experiences cannot be underestimated. Several of our guests book their repeat holidays just by knowing who their Tour Manager will be.

Our Tour Managers are all excited and raring to go.

Alison Bisset

Your Tour Manager will be Alison Bisset. With many years of experience leading tours across the globe, Alison is highly regarded by One Traveller guests. She regularly manages holidays to Italy, China, Sri Lanka, Vietnam, and Cambodia, and has also led tours to numerous other destinations worldwide and throughout the UK. Should you have any queries, rest assured that Alison will be there to support you. She understands that travelling alone can feel daunting, especially if this is your first time.

Richard Lord

Your Tour Manager will be Richard Lord. An experienced professional, Richard has worked for many years as a Tour Manager and specialises in leading holidays for single travellers. Fluent in Italian, he has extensive experience in Italy and enjoys uncovering hidden gems to share with guests. Should you have any queries, Richard is always on hand, understanding that travelling alone can feel daunting, especially for first-time travellers. Richard has led One Traveller holidays to a variety of destinations, including Italy, China, Thailand, Sri Lanka, Canada, America, Japan, New Zealand, Stockholm, Vietnam, Cambodia and Costa Rica.

Serena Saffouri

Your Tour Manager will be Serena Saffouri. With extensive experience organising VIP events and travel for top sports teams and corporations, Serena brings a touch of superstar treatment to every holiday. Her expertise in Formula 1 and professional golf circuits provides unique insights into each destination. Serena’s passion for travel, exceptional organisational skills, and deep knowledge ensure unforgettable experiences. She takes pride in helping guests move from initial apprehension to excitement for their next adventure, delivering fun, informative, and friendly tours every time.

Lisa Chadwick

Steven Taylor

Your Tour Manager will be Steven Taylor. Steven brings twelve years of experience as a Tour Manager and a background in hospitality, having worked in some of the world’s most luxurious hotels and cruise ships. His passion for sharing his knowledge and experiences with fellow travellers has guided his career in tour management. Steven has led holidays across the globe, from the Caribbean to Japan, Europe, and Australasia, and has indulged his love of all things nautical by leading cruises along European waterways and across the world’s oceans, creating memorable experiences for every guest.

Nickie Cowen

Your Tour Manager will be Nickie Cowen. A highly experienced Tour Manager, Nickie has a passion for travel and a talent for uncovering hidden gems, particularly in Italy and Spain, where she lived for many years. Fluent in Italian, French, and Spanish, she specialises in leading tours for single travellers and ensures everyone feels included and welcome, understanding that travelling alone for the first time can be daunting. A familiar face at travel shows, Nickie combines her expertise with a love of music, salsa dancing, and the occasional round of golf.

Charles Darkin

Your Tour Manager will be Charles Darkin. With many years of experience as a Tour Manager, Charles is also one of the founding members of the One Traveller family. Half Czech and a qualified local guide, he has lived in Prague for over 10 years and takes great pride in showcasing his beautiful home city. In addition to Prague, Charles has also led One Traveller holidays to Lake Bled and Hungary. Throughout your holiday, he will be on hand to offer advice and provide friendly company. Should you have any queries, rest assured that Charles will be there to support you. He understands that travelling alone can sometimes feel daunting, particularly if this is your first time

Roberto Vultaggio

Your Tour Manager will be Roberto Vultaggio. Born in North Africa to Italian and French parents, Roberto grew up immersed in different languages and cultures, making travel a natural part of his life. He has lived in Tunisia, France, Lebanon, Italy, Britain, The Netherlands, Denmark, and Oman. Fluent in Italian, French, English, Spanish, and Dutch, with a good knowledge of Arabic, Roberto is passionate about travel and looks forward to sharing his experiences and enthusiasm with guests on his holidays

Annemarie Huigen

Brian brings 36 years of global travel experience, including ten years as a Duty-Free Concession Manager aboard cruise ships and 26 years as a Tour Manager, escorting guests across Antarctica, the Arctic, the Americas, Asia, Africa, Arabia, the Middle East, Australasia, Polynesia, Europe, Scandinavia and the British Isles. Raised in the Yorkshire Dales near Catterick Garrison, he developed compassion and a love of travel through stories shared by elderly neighbours, many of them ex-military widows. At 23, he emigrated to Australia as an electrician, turning a childhood dream into reality. Down-to-earth, caring and engaging, Brian believes travel is about shared experiences, lasting friendships and always being there for his guests.

Jan Lumley

Your Tour Manager will be Jan Lumley. Jan has many years of experience as a Tour Manager and a special fondness for Italy, particularly the Italian Lakes, which she is passionate about. She has an excellent understanding of the language, local people, and customs. Jan loves to travel and delights in sharing hidden gems with guests—those little places they might never discover on their own. Should you have any queries, you can be assured that Jan will be there to support you. She understands that travelling alone can feel daunting, especially for first-time travellers

Jill Kogler

Your Tour Manager will be Jill Kogler. British-born, Jill lived in Austria for over twenty years, where she worked as a Tour Manager. She now resides near Kitzbühel in the Austrian Tyrol, is a fluent German speaker (with an Austrian dialect), and is passionate about the region. Jill frequently visits her daughter in Tuscany, where she has also mastered Italian. She has led One Traveller holidays to Lake Bled, Lake Garda, Tuscany, Barcelona, and many locations in Austria. Should you have any queries, you can be assured that Jill will be there to support you. She understands that travelling alone can feel daunting, especially if this is your first time.

Jonathan Clarke

Your Tour Manager will be Jonathan Clarke. Based in Tuscany, Jonathan has many years of experience as a Tour Manager. He has extensive experience working with solo travellers, particularly in Italy, and speaks Italian fluently. Jonathan loves to travel and delights in sharing hidden gems with guests—places they might not otherwise discover. He has also led One Traveller holidays to Vietnam and Cambodia, China, Sri Lanka, and India. Jonathan understands that travelling alone can feel daunting, especially if this is your first time, and is always on hand to provide support and guidance.

Mark Goodwin

Your Tour Manager will be Mark Goodwin. Born and raised in South Wales, Mark has travelled extensively throughout Europe, North Africa, the Middle East, the USA, Australia, New Zealand, and much of Asia. A keen classical music and opera enthusiast with a love of history, he enjoys meeting new people and believes every tour should create lasting memories for all. Known for his attention to detail, Mark ensures every guest feels included and part of the One Traveller family, making each holiday a truly enjoyable experience.

Mary Harvey

Your Tour Manager will be Mary Harvey. Mary began her career in the travel trade organizing overseas conferences and events, but 25 years ago she realised her true passion was working directly with people rather than commerce. Since then, she has never looked back. Mary loves her role—especially helping guests who start as strangers feel safe and at ease, enjoy each other’s company, have fun, share wonderful experiences, and leave their holidays with new friends and happy memories.

Simon Whatling

Your Tour Manager will be Simon Whatling. Simon brings a wealth of travel experience to the One Traveller family, shaped by both his personal and professional life. Born in Singapore and raised in Germany, his multicultural background has supported a 30-year career in the travel industry. Passionate about more than just sightseeing, Simon is deeply interested in the cultures and people of the places he explores, and his enthusiasm is infectious. He enjoys sharing his insights and stories with fellow travellers, ensuring every holiday is enriched with memorable experiences.

Mandy Angus

Your Tour Manager will be Mandy Angus. Born in West Yorkshire, Mandy spent many years living in Spain and working in tourism before returning to the UK to explore a career in Financial Services. Despite this change, her love of travel never faded. For the past 14 years, Mandy has led adventures across Europe, the Far East, the Middle East, Asia, and America. She has also discovered hidden gems such as Madagascar, Swaziland, and Ethiopia, trekking through deserts, exploring vibrant cities, and marvelling at stunning lakes and mountains