I thought the whole trip to Puglia ran smoothly and efficiently from beginning to end. All the guides were excellent, knowledgeable and approachable. Our coach driver Nicola was careful and steady, with a dry sense of humour. Our guide Jana was marvellous, very caring and always went the extra mile to ensure we were all happy and contented. She has a wonderful sense of humour and kept us entertained throughout the entire trip. I cannot find fault with any area of the holiday and I shall sing the praises of One Traveller to all.